Webibazaar Templates

Best eCommerce Platforms To Create An Online Store For Small Businesses

If you have a small offline business and you are planning to create an online eCommerce Store, you came to the right place!

Today we will discuss which platform you should choose to create your online store.

There are lots of Web Design Themes Platforms that allow you to create your online store some of them are Shopify Themes, PrestaShop Templates, OpenCart Themes, BigCommerce Templates, WooCommerce Themes, WordPress Themes, etc…

To create your online store you need to purchase a hosting and business-related domain name, which will be your online store address.

After getting your domain name you need to choose a platform that will help you create your online store.

After selecting a platform you need to set up a theme in your store and customize it how you want your store to look.

To get a theme for your platform you need to purchase a free or premium theme from a marketplace like ThemeForest, Webibazaar Templates, TemplateMonster, etc…

We will discuss which platform will be best for your business and get some more information about those platforms.

Let dive straight into eCommerce platforms details as follows:

Shopify

Shopify is an online cloud-based SAAS service that allows you to create your online store for monthly plans and it’s an easy-to-use software with a drag & drop feature that allows you to create a store as you wish you want.

If you are into the dropshipping business then this is the best platform for you to start selling your products worldwide and start scaling up your conversions.

Responsive Shopify Themes allows you to download ready-to-use themes for your store.

And add your products easily without any knowledge of coding or hiring any professional for it.

It also provides great customer support if you are new to creating an online store with lots of easy-to-use features.

It also comes with a Free eCommerce Shopify Theme that looks perfect when opened from any device such as a mobile, tablet, or computer.

OpenCart

OpenCart is an open-source free platform that allows you to create an online store with no monthly fees and free updates.

The benefits of using this platform are you get a built-in SEO Optimization Service Feature that helps you rank in search engines.

You can easily manage products, orders, customers, coupons discounts, Etc.

OpenCart Themes are designed fully responsive so it looks perfect when opening from any device such as mobile, tablets, or computers.

You can get Free & Premium OpenCart Themes that relate to your business so you just need to change the content of it and start selling your products or services worldwide.

It also has the biggest eCommerce platforms selections of modules that allow you to customize your store as you want with easy-to-use features and helps to improve the online shopping experience for visitors.

OpenCart offers free community and commercial customer support so if you have any issues you can get details easily on how to solve them and run your business smoothly.

PrestaShop

PrestaShop is an open-source free platform that allows you to create and manage your store online. No monthly charge, it’s totally free.

You can customize store color, fonts, and designs of your store by yourself without any knowledge of coding or hiring a professional tech guy for it.

We can easily manage your products, orders, and customer relationship and track your statistics.

You can share your products with social media platforms to attract visitors to your store and get you more sales.

It supports multilingual languages and multiple currencies so you can sell your products easily worldwide.

So, You can start creating an online store using free or premium PrestaShop Themes that relates to your business.

And you can also purchase PrestaShop Modules to use premium features that help you ease your work.

It provides community support and customer support that will help you if you have any issues while creating your store.

BigCommerce

BigCommerce is a paid SAAS service that allows business owners to set up an online store to sell their products online.

It comes with customizable templates to help you design your online store.

Also, You can use it to sell physical products as well as digital products and also provide some tools that help you market your store.

BigCommerce has lots of features that allow you to customize your store according to the monthly plan.

You select but some common features you get in any plan are as follows :

Drag & Drop Builder
Sell unlimited numbers of digital or physical products in categories you choose using shipping rates you choose
Integration with PayPal and other Payment gateways
Unlimited Staff Account
Full CMS (Content Management Service) Functionality
Great SEO (Search Engine Optimization) Feature
Automated image optimization using akamai image manager
Integration with most email marketing services
Discount coupons and gift vouchers
Product review functionality
Professional reporting
Ability to tweak HTML and CSS as desired

WooCommerce

WooCommerce is the world’s most popular open-source platform eCommerce solution. Also, You can create your online store in WordPress using WooCommerce.

Woocommerce themes are a great choice for businesses and individuals who want to start their own online store.

Whether using their existing website or building it from scratch.

But, It’s a free eCommerce plugin that comes with a powerful set of tools and features you need to get started.

It provides full customer support as well as user communities of business owners and software experts.

WooCommerce Features Overview

Clean and modern interface
Improved experience for store owners
Pre-installed payment gateways
Set default currency
WordPress content integration
Automatic Taxes
Reduce Page Loading
Product Types
Geo-location Support
Inventory Management
Cart Calculator
Total Control of the Checkout Process
Add/Manage products
Cart Behavior
Shipping prices
Shipping calculations
Multiple Shipping Methods
Products Variables
Geo-location enabled taxes
Tax rate definition
Flexible shipping destinations
Restrict sales
Custom tax calculations
Select customer address
Search Engine Optimization
Discount codes and coupons
Simplified coupon system
Product reviews
Reporting
Analyze products and orders
Owner verification
Dashboard
CRM/Store management
Support/Hosting

Above mentioned eCommerce platforms have lots of different features that will allow you to customize your online store.

However, I hope you got some information that will help you choose the right eCommerce Platforms for your business and start selling your products and maximize your sales.

Use SEO-optimized keywords which will help you get more traffic from search engines like Google, Bing, Etc.

Managing After Sales Service And Maintaining Relationship With Customers

After-sales service demonstrates as a series of events which ties up knots between customer and service provider.

After-sales service journey began after your customer purchased a product/service from you. In the eCommerce template Website, after-sales service is usually focused on technical support. Providing a significant level of service will affirmatively leave an impact on customers.

Besides, It considered being a core process moreover, it allows businesses to build a never-ending relationship with their customers.

In a matter of time, your customers will be starting to trust you.

When a customer witnesses a successful after-sales then chances might be higher that they will come back to you.

Moreover, this time they are knot alone they will bring someone else also with them to your store.

There are 2 perspectives of after-sales strategy: the first one is B2B and the second one is B2C.

B2B process underlines the service providers which target its business customers which includes sophisticated and onsite delivery.

Whereas, B2C is conjointly reviewed and adhered to by after-sales service.

However, after-sales service is wedded with several other theories which we will discuss below. Make sure you’ll keep up with us till the end.

Loyalty of Service
Quality of Service
Customer Satisfaction
Management of Customer Relationship

Loyalty of Service

Showing loyalty to service is considered to be one of the essential aspects. It can bring the customers again to your company to repurchase your product.

Loyal customers are the best definition of encore your product or service.

Related Search: 35% Increase Sells In Ecommerce Website with Webibazaar – Customer Review

Quality of Service

Quality of service is also referred to as technical service. It specifically means what type of services you are providing to your customers.

In IT sectors services are usually meant for Technical Services.

In addition to the context of services, it could be anything regarding customers’ needs. Customers are demanding One-day Customization Services now or if they have the Best PrestaShop Theme Website then they demand services regarding that platform.

However, the whole structure of service can be understood by how businesses are delivering services.

Customer Satisfaction

This aspect has an essential place in every firm. Either if it’s a large corporation or a small business they all are thinking the same.

How can we deal with customers’ satisfaction and fulfil their needs? Although, smart firms are now playing a very crucial game for customer satisfaction.

They are now decreasing the level of expectations regarding new product launching or increasing their power of cognition.

Regardless, providing services isn’t the only thing. You have to keep up with time and range of services for the best delivery.

For small businesses selecting Shining Unique WordPress themes, websites and platforms would be beneficial because it costs nothing more and provides the best user experience.

Management of Customer Relationship

CRM (Customer Relationship Management) is known as a specific business strategy that is focused on customers.

It is built to set up a business process that provides quality service to the customer. The purpose of CRM is to increase your revenue, create a unique opportunity, build customer loyalty and develop a crystal-clear image of your brand.

CRM is based on 3 pillars…

Create enough attraction
Promote your brand/product/service
Maintenance

All these 3 aspects are the key to creating an impressive impression on customers through better communication.

The attraction is all about promoting your product, the success story of your leadership and your innovative ideas and business strategy.

Whereas promotion is specifically based on profitability and increment of your existing customers moreover, it also focuses on trying to reduce the cost of service.

Selecting a Shopify Business Template Website is the best example of promoting a brand directly on social media as it’s one of Shopify’s advantages.

On the other hand, maintenance is all about maintaining the relationship with customers along with implementing unique concepts to approach customers with standard ideas.

Know your Customers And Listen To Them

If you have any kind of business, customers are the most valuable asset for your business.

It’s totally up to you about how you’re gonna take care of them and fulfil their needs. Always remember your business strategy should be customer-centric in contrast, your business existence relies on customers.

If you want to get noticed by your customers then, there should be ain’t any secrets between you and them.

Talk with them in direct conversation and get feedback from them by introducing them to little surveys and fun games.

This is a prominent way to know about your customer’s psychology. This intense proposition from your customers provides you with the direction to improve those services which your customers probably asked to improve.

Besides, we have seen a lot of businesses neglecting customer reviews. I.e. they replied to positive reviews conversely, when it comes to negative reviews they fear it to reply.

Don’t be frightened by this, these negative reviews are the opportunity for you to make yourself even better and gain respect from those customers who wrote negative reviews about your product/service.

One of the significant advantages of this is reviews usually left a great impact on your rankings on the search engine.

With the help of SEO, you can optimize your SEO strategy as well.

Listening to your customers and endeavouring to understand the problems they get in your service.

After-sales service problems are very normal yet your aim and work ethic mustn’t be changed.

Increase Your Presence on Social Media Platforms To Communicate With Your Customers

Your website isn’t the only place where your customers come to write about their problems.

Time has changed now people are now seeking multifarious platforms to write about their problems.

You should also expand your reach on other social media platforms. In this pacing world, people are in a hurry; they are in search of a highly responsive platform, therefore, they can get a quick solution to their problems.

If you are relying on the standard methods like e-mail or contact on phones, then you need to evolve yourself, mate.

People have lost their patience to talk on the phone. People are in favour of responsive platforms like Facebook, Chatbot, text-messaging, skype etc.

You have to make sure that your solutions must be on point when you are providing them on the quick platform.

Long phrases are not quite suitable for a chatbot or on Facebook. The style of addressing people should change.

It’s not something like you showing your impression on phone calls and emails when you provide a solution.

FAQ

Some customers feel shy to talk about their problems so they probably go to the FAQ section, therefore, they can solve their problems on their own.

This tactic proves that you are a professional business owner and taking care of your customers professionally though.

This will engage you with your audience and your audience may be mesmerised by this stunt that “how can someone exactly know the question”.

However, your answer must be top-notch and satisfy your customer. Your customer won’t go somewhere on google to clarify your answer.

The advantage of FAQ is if your customers get every solution through this then you can go to some other aspects and improve it.

Conclusion

The after-sales service is a real test for you to scale your business’s image and it’s the persona of humbleness.

It reflects your professionalism and
your ability to handle a customer’s problem and your ideas to provide a solution.

It comes under your surveilling to satisfy your customers’ needs as per the demonstrated situations.

However, your management of after-service must be unique but should be standard and well-optimized at the same time.

Latest B2B E-commerce Never Stop Improving Trends In 2023

The B2B e-commerce world has evolved now. Since new technologies have started introducing themselves to the eCommerce business, digital marketing has also shaped itself and moulded with technology.

For instance, B2B has also been playing in the industry for a since it is attracting industry on a gigantic level.

If we start from the beginning, you exodus from an offline retail store to the online e-commerce business.

A new environment and your changing attitude toward your business mean you are adopting a new style and new customers.

One thing to notice is that B2B e-commerce transactions work slower than their B2C.

As every business has become more specific to digital marketing, the e-commerce business’s productivity has also increased exponentially.

However, In this article, we are going to share with you some of the B2B e-commerce trends that will shake the ground of digital business by the end of 2021.

Moreover, you can simply take notes from here and give an immersive boost to their B2B campaign.

B2B e-commerce marketplaces

When customers buy a product from marketplaces they make sure that they are getting the right product from the right places.

Marketplaces are offering great transparency to buyers when they purchase a product from their store along with a magnificent user experience.

In addition, the B2B marketplace is easy to differentiate products, suppliers, costs and literally everything.

If you are using an e-commerce platform such as PrestaShop template then, first of all, you don’t have to spend dollars.

You don’t have to undergo the production of new e-commerce store development.

All the production work gets done simply without spending lots of money on it.

B2B is increasing exponentially. Some experts forecasted that the B2B Marketplace is expected to grow higher by 2024.

In the marketplace, your customers or buyers can easily find your product upfront and you don’t have to worry about showcasing though.

Read: Let’s Talk And Implement Happy Hours In Your ECommerce Business

Omnichannel

If you want to keep your consistency in your B2B e-commerce store then there may not be very important to acquire omnichannel into it.

It sounds crazy for you but B2B buyers use omnichannel to engage customers with their brand and higher sales of a product.

If you want to acquire an omnichannel then your brand website should be active, user-friendly and keep delivering consistency throughout all the pages or channels.

If you fail to provide all of those things then you will lose your customer’s trust at first and then will leave your brand because you are not giving them any embedded reason to stay on your web store.

Managing all the channels altogether is not an easy job for e-commerce owners.

If you are owning an OpenCart store then one thing to make sure that your every channel needs are accurate enough.

When your customers leave something and come again to pick it up, the experience should remain the same.

Solving customers’ problems is one of the ethical parts of any e-commerce owner.

When you pick up your customers’ feedback from every channel, you can pick it up specifically.

Customers Personalisation

Personalisation is one of the most discussed topics for e-commerce because it connects with customers’ behaviour and emotions.

For instance, it sometimes makes sense in B2B too or maybe more?

To suggest personalisation, you have to be good with numbers and smart enough to track your customer’s behaviour.

In personalisation content, you have to be very specific because customers not only want to see their favourite products but they are also keen on the product price.

If you are using a Shopify theme store then you can simply get the customer’s behaviour from social media too.

For instance, this personalisation method is also important in B2B e-commerce too.

It helps e-commerce owners to shake their ROI and give it a new height to get more from the business along with providing the best customer experience.

B2B has seen a massive search for online suppliers since they make personalisation their key part.

To get more personalisation content you have to work closely with all the customer’s data so that you can create a number of suggestions that can suit perfectly your customer’s profile.

Data Analysis

Whenever it comes to customers it all ends with data and analysis of your store.

All this data is so important and as an e-commerce owner, you have to analyse it on a daily basis.

This data is mainly used for customers’ experience for sure and then other things come later.

In the context of user experience, it means the consistency of the customer’s buying journey should remain fast.

It means when the customer placed an order, they should be on a checkout page in a matter of seconds.

Once you finish collecting all the data, the next step you should take is to analyse it properly and contextualise it accordingly.

Now, you have collected data and started to analyse it. It’s time to use some of the technology.

Using tools will help you to differentiate the data of the customer and help to give you an idea. Which product suits more on your customer’s feed more?

If you have a Paid WordPress theme store then. It will give you a tool that helps you to store, collect, and analyse. And provide the data of your customers and in personalisation, it will shine as a cherry on ice cream.

Conclusion

B2B is not a new term for any business person. If you have an e-commerce store and keep up with new trends.

Acquiring new things is a sign of how much you are connected with new things.

Conversely, all new marketing terms are adhering to the standard marketing terms. So whenever you are planning to apply new marketing trends. Make sure you do have an idea about the standard one.

A new business requires knowledge of the industry without that it may be hard to survive in this competition.

All your fleshes are not being too open otherwise you’ll be crushed by all your competitors.

The B2B marketing process is strong and exciting enough. You can directly make contact with your customers and sell your products easily on the internet.

More Blogs:

Best Ways To Increase Your Online eCommerce Store Conversion Rates

Best Free Shopify Ecommerce Store Themes For Your online shops

Online Marketing Strategies For Small Business That Will Shake Digital Ground

You have probably read the right title. Affirmatively, this is especially for small businesses who have a Web Design Themes and template business. And want to start online marketing, conversely due to playing around with the budget they have to use only minimal marketing strategies.

Spending days and days making a user-friendly e-commerce store puts everything in it that can attract customers.

But are all of those decorations and sassy appearance really matters when not a single person comes to visit your store?

We don’t think that, in contrast, e-commerce or any other business depends on customers.

However, if you are a small business and just getting started then you must be thinking about online marketing right?

Unfortunately, you have your budget and you can’t afford the prominent marketing. Though, we are here to remove all your concerns and help you with the marketing.

In this article, we are going to tell you about those online marketing strategies which will help you to promote your store.

Some marketing tactics are free but some of them cost you a little bit and they are worth it.

Get started With Writing

Yes, that’s right, it is one of the easiest ways to get started with. If you have set up your e-commerce store then start with putting content into it.

For instance, content is also the initial part of your store. In contrast, Google reads the content of your website.

Therefore, you have to be very specific about the content and write different content on each page so you don’t copy it because Google knows everything.

If you have industry-related knowledge then you can share your knowledge with your customers too.

Moreover, the quality content will help you to rank better on the search engine.

Getting started with WordPress Templates stores will help you to manage your content at a low cost.

Content is used for engaging your audience with your store. If your content is not good enough then you might lose your engagement and your ranking too.

SEO

One of the most important assets in digital online marketing. Whenever you make your eCommerce store you have to optimize it manually. And get your store ready for search engines.

Since Google is updating its guidelines regarding SEO, it has now become more subtle to do optimization of your website.

This means you have to keep updating your website from time to time with important content.

Every point of your content should be rich and nourished by SEO. people are starving for real information where the internet is filled with most of the wrong information.

If you have a Responsive Shopify theme then it will give you a wide area to promote your content on the internet and social media.

For SEO, it should be required to use specific Keywords or if you don’t have an idea about this term then you can simply conduct keyword research.

Give your website a good piece of content, specific keywords, and healthy SEO, and see your website grow.

Use Social Media

Social media is the best thing that ever happened with e-commerce’s new marketing strategy.

Especially joining Facebook & Instagram, one of the most prominent Accessories Free PrestaShop Themes has exploited. Social media has its own position when it comes to marketing products on the platform.

For instance, every strategy or business will be marketed very specifically on the social media platform.

If you have a fashion-based store then you should go with Instagram because you will find better engagement there compared to Facebook.

If you are using a BigCommerce Themes store then you can directly sell your product on Instagram.

Conversely, you have to make your product image and description according to Instagram.

On the other hand, you can use Facebook for building the identity of your brand.

This means you have to join the community, create a bond with people, introduce them to your brand and take them to your store.

Optimizing Store According To Mobile Device

You are a small business right now and apart from the website you don’t have an application yet of your brand.

Therefore, you have to create your website in a way that looks convenient on every digital device and fits on the screen perfectly.

As a matter of fact, mobile users are dominating the numbers in the use of internet access from mobile devices.

Moreover, it’s important for you to give the best user experience to your mobile users.

If you are using Professional Website Design Templates then you will get what you’ve asked for.

It happens sometimes when you don’t optimize your website for mobile phone users and they will cruelly exit from your website.

In this user experience matters. People come to your shop for user experience first and then they buy products.

If you fail to leave a positive impression then you will lose your potential customer and targeted customer as well.

You make sure from every corner that you enhance your website UX and make it mobile-friendly.

Conclusion For Small Business

Starting any type of business demands lots of research and understanding of the industry. You can’t just step in without getting proper knowledge.

In the context of eCommerce Shopify Themes, it will never be that easy. Because there already are a lot of businesses available across the internet.

So what unique thing you are offering to the people? And why would people come to your store? Ask questions to yourself.

However, small businesses can have lots of advantages of starting from scratch and at least making themselves available so that people start to notice them.

If you have a small business then what kind of difficulties have you faced? Share with us so that we and fellow people who care about starting an eCommerce business can take inspiration from you.

Webibazaar Templates provides many Web services Such as PSD to Prestashop | PSD to BigCommerce | PSD to Opencart | Website Design Audit Service | SEO Optimization Service, Etc.